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WakeMed Health & Hospitals

Raleigh, North Carolina

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Raleigh, North Carolina

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Ambulatory Service Rep - Physical Therapy - Full Time
Ambulatory Service Rep - Physical Therapy - Full Time SUMMARY: The Ambulatory Service Representative (ASR) welcomes patients and families on arrival to the ambulatory practice and hospital outpatient areas and performs check-in procedures in a timely, customer friendly and efficient manner in accordance with Children's Hospital guidelines. Responsible for the work related to the patient's pre-registration and in-person registration including the accurate capture and validation of demographic and insurance data, insurance information collection and coding, insurance eligibility verification, and the collection of co-payment (both provider and facility), deductible and other known self-pay amounts. Partners with providers to schedule follow up appointments for p


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