Strengthen operations. Expand access. Improve lives 

Community Health of Central Washington is seeking a dynamic and mission-driven Chief Operating Officer (COO) to join our leadership team at our Federally Qualified Health Center (FQHC) dedicated to delivering high-quality, accessible, and equitable healthcare to underserved communities. The COO will play a critical role in advancing our mission by overseeing day-to-day operations, driving organizational efficiency, and ensuring the delivery of patient-centered care across all service lines. This is an opportunity for a strategic and collaborative leader to make a meaningful impact on community health while strengthening systems that support clinical excellence, financial sustainability, and continuous improvement

Our Clinics and Programs serving Yakima and Kittitas Counties:

• Central Washington Family Medicine Residency
• Central Washington Family Medicine Clinic – On site 340B Pharmacy
• Yakima Pediatrics - On site 340B Pharmacy w/drive-through
• Naches Medical Clinic
• Highland Clinic
• Community Health of Central Washington – Ellensburg/Ellensburg Dental Care - On site 340B Pharmacy
• Senior and Residential Care/Senior Smiles
• Patient Centered Behavioral Health

Position Highlights:

• Oversees all operational functions related to medical and dental services and sites
• Works with the CFO on annual budget, volume projections, equipment planning, staffing, and cost control initiatives
• Works with the CMO, Dental Director, Residency Program Director and HR to assure achievement of annual recruitment and retention objectives for provider staffing
• Serves on the CHCW Leadership Group and other high-level committees and teams as appropriate
• Administers and monitors standards, policies, and procedures for areas of responsibilities
• Serves as staff to the Board of Directors under the direction of the CEO. Contributes to the strategic planning work of the Board
• Reviews, analyzes, and evaluates monthly financial and statistical information and productivity reports with managers and leaders. Adjusts as appropriate to achieve business and budget goals

Qualifications:

• Bachelor’s Degree in Business Management, Healthcare Administration or related field; a combination of equivalent education and experience in health service management may be substituted for degree
• 5 years’ experience in management of health program operations in urgent care, primary care and/or outpatient facility and direct experience in staff supervision is required 
• Valid Driver’s license and auto insurance is required

About Community Health of Central Washington

Community Health of Central Washington was founded with one bold and clear vision: All people in our region should enjoy access to affordable and appropriate health care. Our mission is to provide quality healthcare through service and education. That sounds simple enough, but providing quality health care service is complex. Primary Care Community Health of Central Washington is growing to meet the needs of our communities. But being big is not what makes us great. It is a thousand little things that make us great. Things like: dedicated primary care practitioners – family doctors, pediatricians, internists, physician assistants, nurse practitioners, and dental providers – working together for quality, and working individually to be a personal care provider to each of their patients. We team those providers with more than 140 additional staff members to assist patients with information, education, coordination, and support they need to manage their own health and to navigate today’s complex health care system; pharmacists, psychologists, outreach workers, nurse care managers, lab techs, x-ray techs and others who, as part of the care team, expand the scope of services avail...able to patients at CHCW sites. Today, CHCW is the medical home for more than 30,000 people in central Washington. We provide comprehensive care for all ages, regardless of the ability to pay. Our patients receive preventive services, care for acute and chronic illness, and care in our clinics, hospitals and other sites. We provide prenatal and obstetric services in Yakima and Kittitas Counties. Our Clinics and Programs Central Washington Family Medicine Residency Central Washington Family Medicine Clinic Yakima Pediatrics Naches Medical Clinic Highland Clinic Community Health of Central Washington - Ellensburg Ellensburg Dental Care Senior and Residential Care Senior Smiles Connect (Substance Use Disorder Program) Primary Care Behavioral Health Population Health Teaching-at the forefront of our mission Education has always been an important part of our mission. Our family medicine residency has operated since 1993, and provides a rich learning experience. CWFMR has been dually accredited since 2005, the oldest dually accredited program in WWAMI. For years our osteopathic residents have graduated, and will graduate, with dual board certification. As such, we’ve always been on the forefront of osteopathic education, and lead the way in Washington State being the first program with ACGME accreditation and Osteopathic Recognition. 24 of the residents are based in Yakima for training and provide care to a diverse patient population at our Central Washington Family Medicine Clinic in Yakima. The remaining 6 residents are Ellensburg based for a large part of their training and provide much needed care to a more rural population.

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Connections working at Community Health of Central Washington