SUMMARY: Patient Scheduler to support Outpatient Physical Therapy & Sports Medicine Clinics located at 9401 North Oak, Kansas CIty, MO. Centrally coordinates in-patient and out-patient procedures/tests and assures accurate processing of these for physicians and their scheduling personnel. The role includes scheduling and checking in patients, collecting copays, registering patients, fall risk screening patients and managing referral cues for incoming new patient referrals from physician offices. In addition, this position is involved with phone reception and supporting clinic closing. Must be excellent at customer service and multitasking. Training is done on the job for this role. The schedule is Monday through Friday, hours 9:30 a.m. - 6:00 p.m. No Saturdays, Sundays or major holidays involved. EXPERIENCE: 2-3 years' experience in a medical office setting. SPECIAL SKILLS: Ability to type and manage a computer program for clinic scheduling. Customer service skills required; Excellent written and verbal communication skills; Medical terminology. EDUCATION: A high school diploma is required. A background in medical terminology is ideal but not required.
North Kansas City Hospital and Meritas Health are now NKC Health. For nearly 70 years, we’ve worked to improve the health and well-being of patients and families across our region. As NKC Health, we keep that promise every day by bringing innovative, comprehensive care that’s always delivered with kindness. With more than 4,700 staff members — including over 600 dedicated physicians — along with specialists and caregivers across 35 locations and counting, we offer everything you need to live your healthiest life. We can’t wait to welcome you.